The following does not affect your statutory rights as a consumer in any way.

Copyright

Digital-e is a trading name of Digital-e. Digital-e is wholy owned and Operated by Roger Attrill. All content of this site including but not limited to software, text, images, logos, icons, graphics, buttons and source code, is the property of Digital-e and is protected by UK and International Law. The content and software of this site may only be used for the purposes of shopping with Digital-e. Any other use is strictly prohibited.


Disclaimer

This site is provided by Digital-e on an "as is" basis and as such Digital-e gives no warranties nor makes any representations of any kind whether express or implied as to the operation or performance of this site, the content, information, software or the products therein. Users access this site entirely at their own risk and Digital-e will not be liable for loss or damages of any kind arising from the use of this site including but not limited to consequential, incidental, direct or indirect loss or damages. We reserve the right to make changes to our site, these disclaimers and our terms and conditions at any time.
Completed ordering processes are treated as an invitation to make an offer for purchase. The owner of the site reserves the right to decline to make a sale, for whatever reason.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent - for example by joining our mailing list.

We will not send any marketing email from us or from another trader in the future.

The type of information we will collect about you includes: your name, address, phone number, email address. Since a thid party - WorldPay Ltd - handle credit card authorisation, we are not able to know your credit card details.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. [Which Web Trader is no longer active but their high standards are still valid]

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us.

Matters of privacy may be directed personally for the attention of Roger Attrill, who can also be emailed confidentially at roger at attrill.com .

All dealings with Digital-e will be governed by UK Law.



Complaints

All complaints (or praise!) should be directed to us using the information on our contact page.

Complaints will be acknowledged within 24 hours given normal weekday business hours. We aim to resolve disputes without unnecessary delay on our part. We will always take action straightaway, but in some circumstances delays may be incurred, for example due to return of goods, or while we investigate complaints involving a third party such as the couriers. Complaints will always be handled quickly and fairly and in full confidence, and the customer will be kept informed of progress.